First Visit Guide
When you come for your appointment, please bring the following
- Driver’s License or a valid ID
- Insurance card/ information
- Prior visit info/ List of medications (if any)
To cancel an appointment
APPOINTMENTS: Time is specifically reserved for you by your agreement. To cancel or change an appointment, you must call by the end of one business day BEFORE the day of your scheduled appointment. You must also SPEAK DIRECTLY TO OFFICE STAFF to cancel.
IMPORTANT NOTE: Cancellation left on office or emergency voicemail is NOT valid, and will not be accepted. Cancellation without one prior business day notice, or missed appointments will result in you being charged a fee, which is currently $75. Two (2) or more consecutive late cancellations or missed appointments, or excessive appointment changes may result in termination of Treatment. If several months pass without phone contact or an appointment, the Treatment relationship will be considered voluntarily ended by you, and you must call the office to arrange for further treatment. You should receive a letter documenting the end of your treatment here. All efforts are made to see you at the appointed time, but if emergent circumstances, determined by the treating clinician, cause delays, you will still receive your full appointment duration if you stay in the office or online. If you don’t wait a reasonable period of time, a missed appointment fee MAY be charged. Please understand that if you are in a crisis and need extra time, you will be accommodated, just as those before you. Our goal is to minimize wait times.
